This is a list of best-managed bus companies in Kenya as of 2019. The transport industry in Kenya is one of the most competitive sectors that require smart and innovative ideas to gain a competitive advantage over others. It is a competitive sector where only the strongest and the smartest survive. Maximum customer satisfaction is the most important element for any entrepreneur in the transport sector. A happy customer or client will always come over and over again to seek your services.
Here is a list of the best-managed bus companies that have been in business for a longer period of time and have steadily grown in terms of operations and profit wise.
1.Easy Coach Ltd
Easy coach is one of the best passenger and courier service provider in Kenya, that has been in existence for a decade. It has established itself as one of the best long-distance transport providers in Kenya. The company has booking offices across major towns in Kenya, with the most competent staff. Easy coach buses ply various routes in Kenya daily both day and night. Their prices are usually fixed, with no instances of fare hikes.
2.Modern coast coaches ltd
The luxurious coach company was founded in 2007. It started off with around six buses but has over the years grown to about 60 luxurious coaches. It has over fifty branches across East Africa, in particular, Kenya, Uganda, Rwanda, and Tanzania. It initially started off as a company with buses that plied the Mombasa -Nairobi route. It currently plies various routes in the country. The main mission of the company is to run the most luxurious bus service while providing safety, consistency and a lifestyle.
3.Coast Bus Ltd
Coast Bus is one of the leading public bus transporters for the past 56 years in Kenya, with the most comfortable buses on the Kenyan roads. The head office is located in Mombasa Kenya. The routes the buses traverse include; Mombasa-Kitui, Mombasa-Nairobi, Mombasa-Bungoma, Mombasa-Kisumu, and Mombasa-Kakamega.
4.Tahmeed coach ltd
It is a luxury long-distance bus company that operates daily on various routes across the country. It has the most competent staff whose core mandate is to ensure customer satisfaction and value. Some of the routes the bus company traverses include; Nairobi, Mombasa, and Kisumu.
5.Mash East Africa
It is a bus company that manages the mash poa buses. It is a well-structured bus company that is run by professionals with high level of integrity and competence. The buses traverse various routes in Kenya and Uganda.
6.Kenya Bus service management ltd
It runs buses that ply various routes in Nairobi and its environs. Its core objective is to be the leading franchise company that facilitates and provides safe, accessible, sustainable and efficient transport services and systems that promote economic prosperity and enhance the quality of life of all Kenyans.
7.The Guardian coach ltd
The bus company is one of the biggest rivals and competitors of easy coach that started its operations several years ago. The Guardian company provides passengers with the genuine comfort and luxury they deserve. The buses traverse various routes in Kenya daily, from Nairobi, Kisumu, Eldoret, Kakamega, Bungoma, Busia and other major towns.
8.Transline classic ltd / ENA Coach
The bus company was established in 2005 and has over fifty buses that ply various routes, in particular, routes in Nyanza like Kisii, Migori, Sirare, Oyugis etc. The bus company has incorporated an inventory system where passengers can book tickets at their own convenience.
9.Simba coach ltd
The company boasts of having one of the modern buses that ply the Kenyan routes. The company is well known for its famous bus, the dragonfly which is the fastest bus that has ever been purchased by a Kenyan bus company. The charges are affordable and fixed across various routes in Kenya, from Mombasa all the way to Kampala.
10.Dreamline express ltd
The company manages the Dreamline buses that ply the Nairobi, Mombasa and Kisumu routes. They have one of the most modern buses which are highly comfortable for long distance travel. The company has designated booking offices with competent staff who value customer satisfaction and comfort.
Services Kenya has an extensive network of long- and short-haul bus routes, with particularly good coverage of the areas around Nairobi, the coast and the western regions. Services thin out the further from the capital you get, particularly in the north, and there are still plenty of places where you’ll be reliant on matatus.
Operators Buses are operated by a variety of private companies that offer varying levels of comfort, convenience and roadworthiness. They’re considerably cheaper than taking the train or flying and, as a rule, services are frequent, fast and can be quite comfortable.
Facilities In general, if you travel during daylight hours, buses are a fairly safe way to get around – you’ll certainly be safer in a bus than in a matatu. The best coaches are saved for long-haul and international routes, and offer DVD movies, drinks, toilets and reclining airline-style seats; some of the newer ones even have wi-fi. On shorter local routes, however, you may find yourself on something resembling a battered school bus.
Seating tips Whatever kind of conveyance you find yourself in, don’t sit at the back (you’ll be thrown around like a rag doll on Kenyan roads) or right at the front (you’ll be the first to die in a head-on collision, plus you’ll be able to see the oncoming traffic, which is usually best left to the driver or those with nerves of steel).
Safety There are a few security considerations to think about when taking a bus in Kenya. Some routes, most notably the roads from Malindi to Lamu and Isiolo to Marsabit, have been prone to attacks by shiftas (bandits) in the past; check things out locally before you travel. Another possible risk is drugged food and drink: it is best to politely refuse any offers of drinks or snacks from strangers.
The main national bus operators in Kenya:
Busways Western Kenya and the coast.
Coastline Safaris Western and southern Kenya, and Mombasa.
Dreamline Executive Nairobi, Mombasa and Malindi.
Easy Coach Rift Valley and western Kenya.
Modern Coast Express Nairobi, Mombasa, Malindi and western Kenya.
Kenyan buses are pretty economical, with fares starting at around KSh150 for an hour-long journey between towns, while fares between Nairobi and Mombasa begin at KSh600 for the standard journey and can go as high as KSh2000 for premium services.
Most bus companies have offices or ticket agents at important stops along their routes, where you can book a seat. For short trips between towns, reservations aren’t generally necessary, but for popular longer routes, particularly Nairobi–Kisumu and Nairobi–Mombasa, buying your ticket at least a day in advance is highly recommended.
Major Bus Routes
|From||To||Price (US$)||Duration (hr)||Company|
|Mombasa||Tanga||10||4||Modern Coast Express|
|Mombasa||Dar es Salaam||15-20||5-8||Modern Coast Express|
|Nairobi||Kampala||30||10-12||Modern Coast Express|