Sande Kennedy is the founder of SandeKennedy.com & Kenyans247.com He is a Kenyan-based Internetprenuer,blogger Political Activist,informer who has an interest in politics, governance, corporate-fraud Kindly drop me a note if you feel aggrieved on any matter that you would want to be highlighted. Twitter @itssandekennedy , Instagram @itssandekennedy WhatsApp: +254791890826 ...

KRA iTax Portal: Online Tax Returns, Login, Registration and App

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KRA iTax  Kenya: How to File 2019 Income Tax Returns on KRA iTax Portal

With the June 30 deadline for filing returns fast approaching, Kenyans are rushing to ensure that they beat the deadline for filing the returns.

The Kenya Revenue Authority (KRA) requires all citizens with a KRA Personal Identification Number (PIN) to file their returns, including those who earn below the taxable amount – that is, a Nil Return.

In April 2018 the taxman introduced new rules governing the filing of Nil Returns in order to reduce cases of tax evaders who file Nil Returns.

The new rules require Nil Return filers to explicitly declare that they do not have any other source of income through the online iTax platform.

For those within the income tax bracket can quickly and easily file their returns on the iTax portal by following the steps outlined below.

  1. On the KRA website, select the iTax button and proceed to enter both your KRA PIN and the password that was provided when you registered with KRA, in case you have never changed the password. Answer the simple Mathematics sum right under the Password box and click on “Log in”.
  2. Once on the portal, locate the “Returns” tab or click on the “e-Return” icon on the “e-Returns” pop-up on the home page.
  3. Under the “Tax Obligation” box, proceed to select the “Income Tax- Resident Individual” option and click on “Next”.
  4. You will then be required to download an excel sheet titled “IT1 Resident Individual Form”. This is the form that you will edit and later upload when fully completed.
  5. Upon due completion of the form, updating the “Period From” and “Period To” fields and click on the button to agree to the terms then submit the return. The portal will either generate a receipt for the received returns or an error message in case of unsuccessful submission.

What is KRA iTax Kenya?

iTax is a system that has been developed by KRA to replace the current KRA Online system

Itax Kra Portal – www.itax.kra.go.ke

To log in to iTax, go to KRA website on this link: https://itax.kra.go.ke

Step By Step Guide on How to fill KRA iTax Returns forms Online

  1. Visit the KRA iTax online portal website at https://itax.kra.go.ke/KRA-Portal/
  2. At the KRA iTax portal login page enter your KRA Pin number, password and the answer to security question
  3. Click on ‘e-Returns’ or hover on ‘Returns’ on the navigation bar and click on ‘File Returns’
  4. Select the type, Enter your taxpayer’s PIN and select the Tax obligation applicable to you before clicking on ‘Next’
  5. The next page will walk you through the filling process. Basically, you just need to click on the links provided to either download the Tax Returs form in Excel or ODS
  6. Fill out all the applicable areas in the downloaded tax returns form and save your document in your computer.
  7. You need to enable macros to be able to ‘Validate’ and Zip your File.
  8. Return to the page and select the period for which you are filling the returns, upload the zipped filled out iTax Returns form, agree to the terms and select ‘Submit’.
  9. When asked whether you would like to upload the file, click on ‘OK’

KRA iTax Kenya Video – How to file your Individual Tax Returns (Employment Income Tax)

Click here to access the guideStep By Step Guide For Filing Of Income Tax Individual Return-Employment Income Only

How to File NIL VAT/PAYE Returns using KRA website

  1. Visit https://itax.kra.go.ke/KRA-Portal
  2. Enter PIN/User ID (KRA PIN), click Continue and type in your password and answer the security question to access your iTax profile.
  3. To File a KRA Nil Return, click on the Returns menu, select File Nil Return option
  4. Under Tax Obligation, select Value Added Tax – VAT or Income Tax PAYE from drop down menu.
  5. Enter the return period and click Submit
  6. An e-Return Acknowledgement receipt will be generated, Download the e-Return Acknowledge slip for your records

How to File Employment Income Only Returns using iTax Kenya Website

Are you a tax payer with employment income only? Here’s a simple way to file your annual tax returns

KRA iTax form download

You can download these forms from this link

  1. T.CC 1 – Tax Compliance Certificate Application Form
  2. Application Form for Amnesty for Citizens in Diaspora
  3. I.T.1 – Individual Income Tax Returns
  4. I.T.1 – Non-Resident Individual Returns
  5. I.T.2C – December Cases Returns
  6. I.T.2P – Partnership Returns
  7. List of PAYE Forms Used by Employers
  8. User Guide for Filing Individual Returns Online.

Itax Kra Online Returns – How does iTax Kenya work?

iTax allows one to update their tax registration details, file tax returns using Microsoft Excel or Open Office, register all tax payments and make status enquiries with real-time monitoring of their ledger/account.

iTax Kenya  – What is iPage?

This is the profile page in iTax that allows for the update of taxpayers registration details.

Kra Itax Registration

Who should update iPage?

All taxpayers (individuals, companies, parastatals, NGOs, etc.) should update their information using the iPage.

Why should I update my iPage?

iTax provides for capture of additional registration data not previously captured. The information required in iTax includes among others your county, employer, cell phone contact, unique email address, tax agent, etc.

When should i update my iPage?

Taxpayers are required to update their iPage on first log in to iTax.

Where can I update my iPage?

Go to https://itax.kra.go.ke or KRA website www.kra.go.ke. On the website you will see the iTax portal banner. Click on it to access the iTax portal.When logging for the first time, the initial requirement will be updating iPage.


How do I update my iPage?

One is required to fill in the mandatory fields especially under basic information then submit the data so as to update the taxpayers information with KRA.

What do I do if my PIN is not recognized when I try to update my iPage?

This happens for new PINs that have not been migrated to iTax. The taxpayer is required to send this PIN to KRA for migration through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office.

Do I need a VAT certificate if I have a PIN certificate?

No. PIN certificate is sufficient. What the taxpayer need to do if they start dealing in vatable business is to add VAT obligation on the PIN.

What happens when we try to update iPage and the data is not consistent with the database?

The taxpayer is required to send this PIN to KRA for data correction through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office.

I am trying to register but I keep getting error ref. no. 139…..what do I do?

This happens when there is poor internet connectivity. Sorry keep trying

What do I do if I have Error in date of birth or certificate of incorporation?

The taxpayer is required to send this PIN to KRA for data correction through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office.

What do I do if Income tax date comes before business commencement date?

The taxpayer is required to send this PIN to KRA for data correction through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office.

Kenya Revenue Authority Kra Online Tax Returns

Can I file all returns on iTax?

Yes you can. First you need to login into the system then go to the returns tab and select file return and download the return. You need to fill the return offline before you generate a zipped file that you will upload.

How do I treat Credits from a previous VAT return?

On the VAT return at the Tax Due worksheet, you can be able to put the figure at from the previous months credit.

If I dont have PINs for my suppliers what should I do?

Invoice without PIN is not valid tax invoice & therefore not allowed for tax deduction

How do I treat Credit notes in iTax?

iTax has provided for inclusion of the credit notes in the return. While filling the returns one needs to input a negative figure but quote the invoice relating to the credit note.

Can I correct an error once I file a return?

Yes. You can do this by filing an amended return.

I have heard that before one can complete the Excel Return one is required to enable MACROS on the excel sheet. What is enabling MACROS and how does one do this?

MACROS are inbuilt formulae in Excel that should be enabled once you download the return so that you can be able to fill in the details of the return. Enabling MACROS is on the read me section of the return and it gives you a step by step guide depending on the Excel version you have.

My business system produces a lot of data. With the Excel returns I will be required to fill every cell to input my data. This is cumbersome and time consuming. What will you do to facilitate and eliminate this inconvenience?

You can be able to do the returns in Excel and import the information to the return. You need to save this information in CSV (Comma delimited) for further information please contact KRA certified Intermediary agents, or call 020 2390919 and 020 2391099 and 0771628105.

Itax Login – Itax Pin

I have a PIN but have not traded. Do I have to file returns?

Yes you need to file a NIL return. All you need to do is go to your iTax profile, Returns, and select the nil return option and submit.

What do I do if I am trying to upload my return but system tells me I have to file returns for previous months / year?

In the case of first time filling you need to call KRA for the change of rollout date. In the case that you had filled the first return on iTax and failed to file subsequent returns i.e. for one or three months, you need to file the missing returns in iTax before you can file the current one.

What do I do if I am trying to file VAT/PAYE return on iTax but system tells me I am not registered for that return?

You need to update your tax obligation information in your iTax account to enable you to file.

Can I view a copy of the previous returns that I have filed for previous tax periods?

Yes. You login to your account, select the returns tab then consult return. You need to select the type of return and the period.

What do I do if I am trying to upload a return and get Pin A0079…… is invalid but valid in PIN checker?

Call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office for assistance

KRA Portal iTax – Making Payment in iTax Kenya

Can i make a payment before filing a return?

Yes you can. Payments of taxes and filing returns have been delinked. However any return that does not have a matching payment will automatically attract penalty and interests.

How do I make a payment?

The taxpayer will first generate a payment registration number (PRN) on their iTax profile. The printed PRN will then be taken to the bank together with the mode of payment (Cash, Cheque or RTGS)

What is a Payment Registration Number?

Payment Registration Number or PRN replaces the manual tax payment stationeries such as P11 and VAT3. PRN is generated electronically and is bar coded with unique serial number for every transaction. The PRN must be quoted when making payments to allow taxpayer ledger to be updated. PRN will expire in 7 days if not utilised.

How do I generate a PRN?

On the taxpayers profile, go to Payments then register payment. Fill in the electronic form first by selecting the taxhead. Once all the mandatory fields (marked with red stars) have been filled submit to generate PRN

Can I pay taxes through my local bank?

Yes as long as your bank has an agreement with KRA. Currently KRA has made arrangements with 27 banks. Other banks are still coming in and it is expected that once iTax is rolled out all banks will be in iTax.

What do I do if I made payments but I cannot see them on my iTax ledger?

This mainly happens if payments are outside iTax platform i.e. without generating a PRN or not quoting the PRN when executing payment. The taxpayer should provide the payment documents to KRA for back office reconciliation.

How do I make payments for WHT in iTax?

To make a WHT payment you need to click on the payment registration then select income tax on the tax head then select WHT and generate a payment slip by adding the taxpayers that you have withheld their payment.

How do I make payments for Agency revenue in iTax?

To make a payment on agency revenue click on the payment registration then select go to the tax head then select agency revenue and generate a payment slip by selecting the agency revenue you want to pay i.e. land rates, stamp duty, sugar development levy, KEBS

Why dont I see Agency revenue payments on my ledger?

KRA does not maintain the ledgers they are usually maintained by the Principal bodies e.g. KEBS, Ministry of Lands, Kenya Sugar board etc

KRA iTax  Password Reset

Log onto www.kra.go.ke/portal, open tax payer registration link and On the right hand side under Online Services, click on Taxpayer Registration. Select “forgot password” link which will lead you to a window which will require you to input your PIN and email address and then you reset your password.

KRA iTax Kenya – Obligation

What is a tax obligation in Kenya?

A tax obligation is the liability of tax that one has.

What do I do after registering and can see only two icons(change password and logout)?

Normally a taxpayers profile will be fully populated will all icons within 24 hours upon registration. However a taxpayer intending to transact immediately can send this PIN to KRA through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office

The system prompts you to at least have one of the tax obligations.

This happens especially in the case of an individual registration. Just send this PIN to KRA through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office and request for the obligation.

KRA iTax Tax Compliance Certificate Kenya

Application of iTax Tax compliance Certificate

How do I apply for TCC in iTax?

The taxpayer will apply for Tax Compliance Certificate through their iTax profile. The application will be received by a KRA officer and processed electronically. Successful applicants will receive email with the Tax Compliance Certificate attached. Unsuccessful applicants will be notified of the areas of non compliance.

Kra itax Registration – iTax KRA Pin Registration

Change of iTax KRA PIN Details and Reset of Password

How can I change the current email address from the one I registered with in iTax?

Change of email address can be initiated by the taxpayer. On the taxpayers profile under registration, the taxpayer is allowed to amend PIN details. Once the process is initiated by the taxpayer, a task is created for approval by a KRA officer.

In case I forget my KRA PIN password what can I do?

Go to the iTax log in page and select forgotten KRA password. You will be asked for the security question you used when registering for the first time. Once you submit the information successfully, new log in credentials will be sent to your registered email address.

How can I change my KRA PIN password if I have forgotten my security question

The taxpayer is required to send this PIN to KRA for password and security question reset through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office.

What do I do if my KRA Pin is locked?

All blocked password are reset automatically within 24 hours. Alternatively the taxpayer is can send this PIN to KRA to be unlocked reset through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office.

iTax Kenya
iTax Kenya

Advantages of KRA iTax System

Some of the advantages of iTax includes.

  1. Access to the taxpayer ledger. including access by employees on their PAYE deductions . . .
  2. Real time update of the taxpayers ledger upon filing of returns and making payment . . .
  3. iTax is accessible at the comfort of the taxpayer, i.e. office or home. . . .
  4. Numerous payment channels – more Banks are being recruited to make payment of Domestic Taxes more convenient. . . .
  5. Simpler domestic tax return filing . the returns are based on the excel format. . . .
  6. Time saving. . . a.Reduced queuing at the banking hall . . b.Swift application and processing of tax related services e.g Tax Compliance Certificates, Refunds, Amendments, waivers, tax exemptions etc . . .
  7. Reduction of Refunds backlog by allowing taxpayers to utilise approved refunds to offset other tax liabilities. . . .
  8. Communication via e-mail and SMS notifications upon completion of transactions . . .
  9. Electronic generation of certificates, i.e. PIN, Withholding Tax certificates, Exemption Certificates etc. . . .
  10. iTax returns are excel based and therefore is easy to use. Excel also accommodates several hundred thousand columns and rows of data . .
  11. xi.Inconvenience caused to taxpayers through Request for records by KRA officers will be greatly reduced.

KRA iTax Portal Systems Minimum Requirement

Which are the recommended browsers that support iTax?

iTax works well with Firefox Mozilla

When a new version of Excel is released, my company is usually at the fore front in adopting new technology? Will the iTax returns work well with the upgraded Microsoft office?

iTax generated returns will work well with Microsoft office 2007 and 2010. Taxpayers will find diificulties working with the newly released versions

iTax KRA Portal – Tax Refunds in iTax Kenya

Can I apply for refunds in iTax?

This has not been rolled out yet so refunds will still be processed the usual way.

iTax Portal Kenya – Other General Questions

How can I know my PIN and station if I have my ID?

You can query through dialling (572) from your mobile phone and follow the steps to get the information. You are charged a small fee of Kshs 5.

Does KRA offer training on iTax?

  1. Yes. Training is done free of charge every Thursday at 5th floor Times Tower. You can also visit our nearest KRA office. . .
  2. User guides are also available at KRA offices and website to provide step by step instructions on how to navigate through the iTax system.
  3. RA intends to partner with appointed, licensed and trained Intermediary Agents who will assist taxpayers in Registration and filing of tax returns
  4. KRA registered Tax Agents (Including ICPAK/ LSK members) will be enabled to transact on iTax on behalf of taxpayers using their own log in credentials.

How secure is my information on iTax? Does KRA intend to secure taxpayers information by ensuring that no other party has access to the files once the data is uploaded on to KRA website? Who will be able to access the system and who will not?

  1. Some of the security features integrated into iTax are: . .
  2. During the update of registration details, the taxpayer is required to provide an email address that is unique for every PIN registered. The security features for the creation of a password have been strengthened and the taxpayer is at liberty to determine the strength of his/her password. In addition the security question authenticates the rightful user on issuance of a new password. . .
  3. The security stamp provided upon log in is to prevent phishing programs that attempt to hack into the taxpayers iTax account. . .
  4. There is an on-going Government initiative under the National Public Key Infrastructure (PKI) Project in which KRA is a pilotee. This security feature will enable taxpayers to securely transact on iTax and verify their identity via digital signature.

Where can I get support in case I have any issue with iTax?

Through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office

Kra Website  – KRA iTax Portal

Do you want to apply for a PIN? New PIN Registration. To get a new PIN,Click Here · Guidelines for PIN Registration. Here is the official iTax website: https://itax.kra.go.ke/KRA-Portal/

KRA iTax Portal services

  • PIN Checker – To verify PIN, Click Here
  • TCC Checker – To verify your Tax compliance Certificate,Click Here
  • WHT Checker – To verify a Withholding Certificate,Click Here
  • Status Checker
    To consult status of your applications,Click Here
  • Agent Checker
    To verify Witholding Agent,Click Here
  • Serial Number Checker
    To verify Middleware Serial Number,Click Here
  • Invoice Number Checker
    To verify Middleware Invoice Number,Click Here

KRA iTax App

Kenya Revenue Authority (KRA) introduces the iTax Mobile App; a software application designed to run on the Android platform to enable ease of access to tax services leveraging on the fast growing mobile industry in Kenya. The mobile app in its first phase will enable you facilitate any of the following tax transactions:

  • Filing of NIL returns for all tax obligations: VAT, Pay as You Earn (PAYE), Income Tax Company (IT2C), Income Tax Partnership (IT2P), Income Tax Individual (IT1), Monthly Rental Income (MRI) return, Turnover Tax and Excise return.
  • Payment registration for Monthly Rental Income (MRI) return. The generated payment registration number (PRN) may be used to facilitate tax payments in any of the agent commercial banks in Kenya or via mobile service providers (M-Pesa, Airtel).

KRA iTax  Contacts

KRA Call Centre. Tel: +254 (020) 4999 999. +254 (020) 4998 000.
Email‎: ‎callcentre@kra.go.ke Tel‎: ‎+254 (020) 4999 999
Cell‎: ‎+254 (0711) 099 999

National iTax Support Centre
Phone: 0717 519879
Address: Haile Selassie Ave, Nairobi

iTax Kenya News Updates

1.3 million Kenyans file tax returns ahead of deadline

Updated: 11.06.2018

Some 1.3 million individuals have filed their tax returns with less than a month left to the June 30 deadline, signalling a new record.

The Kenya Revenue Authority (KRA) yesterday said the compliance was a 400,000 improvement on tax returns filed between January and April last year.

KRA reported that 2.4 million workers and businesses filed their returns by end of June last year, meaning thousands of businessmen and employees failed to do so.

The taxman has also extended its working hours to facilitate the typical last minute rush as individuals seek to beat the deadline.

Huduma Centres, which normally operate between 8am and 5pm, will from today open at 7:30am to 6pm to serve those locked out by the initial eight-hour shift.

The centres will also open on Saturdays between 8am and 1pm. The iTax Support Centres — which provide guidance to those making returns electronically — will open 7am to 9pm on weekdays and 8am to 1pm on Saturdays.

The taxman has availed services at 38 service centres and the 51 KRA Huduma Centres countrywide.

“Taxpayers who encounter challenges in filing returns are encouraged to reach out through the KRA national contact centre for more assistance,” said KRA in a statement yesterday.

Tax cheats in Kenya

Filing of tax returns has emerged as one of the taxman’s favoured avenues to net tax cheats and grow the income tax segment as the agency struggles to meet collection targets.

Kenyan law requires anyone with a Personal Identification Number (PIN) to file returns annually — including a nil return.

Kenya in 2015 raised the penalty for failure to file returns to Sh20,000 from Sh1,000, but the enhanced fines took effect last year.

In 2016, the number of taxpayers registered on the KRA’s online platform -iTax- doubled to four million from July 2015’s figure of 1.6 million.

Most taxpayers wait until the last minute to file their returns as was seen on June 29, 2016, with 128,000 Kenyans registered on iTax filing returns on a single day.

The taxman collected Sh1.365 trillion in the year ended June 2017, falling short of the targeted Sh1.44 trillion set by the Treasury.

KRA expects its collection as at the end of June 2018 to hit the 1.7 trillion mark.

iTax Kenya: Don’t wait until last minute to file tax returns

That time when we are asked as individuals to make our income tax returns to the taxman setting out the income we received in the previous year and the taxes we have paid on this income in discharge of our citizenry duty is here with us again.

An individual’s tax year follows the calendar year running from January 1 to December 31. We are at liberty to earn as much income as we can from as many lawful sources as we can during the year.
Indeed, in these tough economic times, one’s creativity becomes unbounded and much is pursued in the name of expanding your income base.

Some of this income will be subjected to taxation at source through the various tax collection mechanisms e.g. PAYE, withholding tax or instalment taxes. This advance collection of income tax provides much-needed liquidity to the Exchequer in the quest to finance the government budget.

At the end of the year or in any case before the 30th of April of the following year, we look at the total income we have earned in the year and the amount of taxes that we have paid and make good on any shortfall or approach the taxman for a refund. We then make our income tax return by 30th June.

For most, this process is somewhat daunting. For some, the digitisation of the tax return filing via iTax has added to the already complicated tax rules increasing the confusion.

For the tech savvy taxpayers, the tax compliance burden is eased by the availability of online tax return filing and mobile money / online payment of the taxes supported by the readily available wireless networks and data bundles.

For taxpayers earning employment income only, theirs is a charmed path where the iTax platform provides them with a simplified process for filing their income tax returns as the taxes have been fully paid through the PAYE mechanism administered by their employers.

For those working in the freedom economy (freelancers, self-employed, business persons, entrepreneurs etc.) or those earning rental income that has not been declared through the monthly residential rental income taxation regime, the process requires more input.

One would need to disclose both the income earned as well as the expenses incurred in earning the income. This computation is guided by the tax rules on what expenses / costs are allowed for deduction and what do not qualify.
Saved from this quagmire are those business people who are housed by the turnover tax regime, largely vendors and traders earning more than Sh500,000 but less than Sh5 million in revenue in the year, for this lot, they would have complied with the turnover tax of three per cent of their gross receipts.

Much can be said about taxes throughout the year but in June, the resounding words are about complying with the annual obligation to file one’s income tax return.

Desperate taxpayers in a last-minute dash turn to ill-equipped aides in cyber cafes in a bid to beat the filing deadline.

Alas, getting the income tax return in on time is just a fraction of the obligation, getting in an accurate income tax return is critical. Many have rushed to oblige the former only to submit incorrect income tax returns.
Consequently, and with such eloquence, the iTax system communicates to them of the ever-increasing tax demand through defaulter notices to their total dismay.

So, what is one to do? Start the process early, don’t wait for the last minute to file your income tax return, this gives you more time to deal with any issues or obstacles that may arise. And it may even save you some money.

iTax Kenya: Fine for late Kenya tax returns up 20 times

iTax Kenya – Updated: 15.5.2017

The taxman has raised the fine for late filing of returns by 20 times, saying the State will now fine taxpayers Sh20,000 up from Sh1,000.

The taxman on Tuesday said the 2016 annual income tax returns for individuals must be filed on or before June 30.

The Kenya Revenue Authority said it is collaborating with employers and membership-based professional bodies to facilitate employees in filing returns ahead of the deadline.

The penalties were enacted under the Tax Procedures Act number 29 of 2015 but KRA has previously not implemented them.

“We are reminding all Kenyans that they are supposed to file Income Tax returns for individuals on or before June 30, 2017,” said Wanja Wang’ondu, KRA acting assistant manager, domestic taxes, Nairobi region.

“We are filing the 2016 Income Tax returns and the penalty for failure to file these returns is Sh20,000 or five per cent of the tax due, whichever is higher.”

Speaking during a KRA iTax forum, Ms Wang’ondu said they have noticed that a large number of employers have already given P9-A forms to staff.

Those who did not file income tax returns for 2015 by June 30, 2016, also have to pay a penalty of Sh1,000.

“If someone want to get a tax compliance certificate today, we won’t issue it until they first pay the penalty for 2016,” said Ms Wang’ondu.

iTax, a web-enabled tax collection system, has simplified the tax processes, shortening time taken to file returns and increase revenue collection.

The system updates the employee and employer ledgers in real-time after filing and sends them notifications whether the returns have been filed successfully or rejected.

According to the taxman, between January 1 and June 8 last year, the iTax platform processed transactions worth Sh280 billion.

KRA stops manual tax returns, prefers the online tax returns

iTax Kenya – Updated: 8.4.2016

The Kenya Revenue Authority (KRA) has scrapped manual filing of tax returns in a move meant to boost collections through the more efficient electronic iTax platform.

“Kenya Revenue Authority wishes to inform all companies and individual taxpayers (including employees) that no manual income tax returns will be accepted at any KRA office. The income tax returns should be filed through the iTax system,” Commissioner for Domestic Tax Alice Owuor said in a notice.

The iTax platform is part of a raft of strategies that the KRA is relying on to improve its collection. The online portal allows for convenient electronic filing of returns from the comfort of one’s home or office, avoiding strenuous physical paperwork.

Further, the taxman established support networks for the iTax system across the various Huduma Centres countrywide to woo more tax payers and help reduce a latest streak of missed collection targets.

The KRA targets to raise the number of active Kenya taxpayers to four million by 2017-2018 against current estimated 1.6 million.

The taxman in a strategic plan for 2015/16-2017/18 sets revenue enhancement as a goal and says it would leverage technology such as iTax to facilitate taxpayer base expansion and improve detection capacity and enhance tax dispute resolution to improve collection.

The KRA is desperate to improve collections following a series of missed targets.

Latest data by the Treasury showed that the KRA is likely to miss its full year collection targets after realising Sh687 billion with just four months to the end of the current budget window.

Collections in the eight months to February left the tax man with deficit of Sh527.88bn against a target of Sh1.21bn for the year to June, cementing a run of upsets from the successive quarters where the KRA failed to meet its targets.

The tax man missed its half -year tax collection targets by a massive Sh47.6 billion, with the Treasury indicating that the shortfall mainly arose from a dip in payroll taxes and delayed application of the Excise Duty Act 2015.


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Sande Kennedy

Sande Kennedy is the founder of SandeKennedy.com & Kenyans247.com He is a Kenyan-based Internetprenuer,blogger Political Activist,informer who has an interest in politics, governance, corporate-fraud and human-interest. Kindly drop me a note if you feel aggrieved on any matter that you would want to be highlighted. Twitter @itssandekennedy , Instagram @itssandekennedy WhatsApp: +254791890826 Read More about me here
Support Sande Kennedy for MP Kimilili Constituency 2022-2027 by donating to +254791890826. Better Leadership and Economic Freedom for all. Kimilili people first.
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